Add Row 
Add 
Salesforce Achieves Prestigious ISO 22301 Certification for Business Continuity
In a move that reinforces its commitment to customer trust, Salesforce has recently achieved the ISO/IEC 22301:2019 certification, a globally recognized standard for Business Continuity Management (BCM). This achievement is not just a badge of honor; it exemplifies Salesforce’s "Trust First" philosophy, providing small business owners with a solid assurance that their data and services are backed by well-defined operational protocols.
What Does ISO 22301 Mean for Small Business Owners?
This certification signifies that Salesforce has implemented robust management strategies to prevent, respond to, and recover from unexpected disruptions, such as cyberattacks or natural disasters. For small business owners, relying on Salesforce for services like Sales Cloud and Marketing Cloud means you are not just using a product; you are partnering with a provider that deeply values resilience.
Building Confidence Through Resilience
The importance of operational resilience cannot be overstated, especially in today's unpredictable environment. With ISO 22301 certification, Salesforce demonstrates that it can minimize downtime and maximize trust. This means ensuring core business processes remain uninterrupted, which is a crucial benefit for small businesses that depend on these tools for their daily operations.
Complementing Existing Certifications
This certification complements Salesforce’s existing portfolio, including ISO 27001 for Information Security and ISO 42001 for AI Management Systems. By achieving this additional certification, Salesforce solidifies its standing as a reliable provider for AI and Customer Relationship Management, giving small businesses a competitive edge in utilizing technology effectively.
Why This Matters in the Age of Digital Transformation
For small business owners feeling overwhelmed by technology, knowing that a service provider like Salesforce is certified in business continuity can provide peace of mind. As a small business owner engaging with AI and marketing automation, aligning with a brand that meets high international standards ensures that you are empowered to focus on growth without the constant worry of service interruptions.
In an era where every second counts and disruptions can lead to significant losses, Salesforce's commitment to resilience can be a pivotal factor in your decision-making process. So as you consider integrating these powerful platforms into your business, remember that you are not only investing in tools; you are choosing a partner dedicated to unwavering support.
Write A Comment